Terms and Conditions
Welcome to Gillora Jewelry. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
General Terms
By using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. We reserve the right to refuse service to anyone for any reason at any time.
Products and Pricing
We strive to display our jewelry as accurately as possible. However, colors and details may vary slightly due to screen settings and photography. All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
We reserve the right to limit quantities and discontinue products at any time.
Orders and Payment
When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Payment must be received in full before your order is processed.
We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed securely through Shopify's payment system.
Shipping and Delivery
We ship to addresses provided by you at checkout. Please ensure your shipping address is accurate, as we are not responsible for orders shipped to incorrect addresses provided by the customer.
Delivery times are estimates and not guaranteed. We are not liable for delays caused by shipping carriers or customs.
For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country.
Returns and Refunds
Please refer to our Returns & Refunds policy for detailed information about returns, exchanges, and refunds. By making a purchase, you agree to the terms outlined in that policy.
Product Care
Please refer to our Jewelry Care page for information on how to properly care for your pieces. We are not responsible for damage resulting from improper care or wear.
Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Gillora Jewelry and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.
Limitation of Liability
Gillora Jewelry is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for your order.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Modifications
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of our website constitutes acceptance of any changes.
Governing Law
These Terms and Conditions are governed by the laws of Canada. Any disputes shall be resolved in the courts of Canada.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@gillorajewelry.com
Website: gillorajewelry.com
Last updated: November 26, 2025