Privacy Policy
At Gillora Jewelry, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we handle your data when you visit our website or make a purchase.
Our Platform
Our online store is powered by Shopify, a trusted e-commerce platform that helps us provide you with a secure and seamless shopping experience. Shopify stores your information securely and helps us process your orders efficiently. For more information about how Shopify handles your data, you can review their privacy policy at shopify.com/legal/privacy.
How We Collect and Use Your Information
As part of the buying and selling process, we collect information from you to:
- Process and fulfill your orders
- Communicate with you about your purchases and provide customer support
- Send marketing communications (with your consent)
- Improve our website and enhance your shopping experience
- Prevent fraud and ensure security
- Comply with legal obligations
Marketing Communications
With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt-out of marketing emails at any time by:
- Clicking the "unsubscribe" link at the bottom of any marketing email
- Contacting us directly at info@gillorajewelry.com
Please note that even if you opt-out of marketing emails, you will still receive important transactional emails related to your orders.
Information Sharing
We respect your privacy and do not sell or rent your personal information. We may share your information with trusted partners who help us serve you better:
- Shopify: our e-commerce platform provider
- Payment processors: to securely handle transactions
- Shipping carriers: to deliver your orders
- Email service providers: to communicate with you
- Legal authorities: when required by law or to protect our rights
Data Security
Your security is important to us. We work with Shopify to implement industry-standard security measures to protect your personal information. All payment information is encrypted and processed securely through Shopify's PCI-compliant payment system.
Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications at any time
- Withdraw consent for data processing
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
International Customers
If you are accessing our website from outside Canada, please note that your information may be transferred to and processed in Canada, where our servers are located, and by Shopify's global infrastructure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@gillorajewelry.com
Website: gillorajewelry.com
Last updated: November 26, 2025